Shaping the future of global trade

Founded by HSBC and based in Hong Kong, Serai has the strength of a global bank and the agility of a start-up. We are here to create new solutions to shape the future of international trade.

Our mission

Serai’s mission is to simplify global trade, and we are starting with the apparel industry. We help companies of all sizes connect, build trust and trade. We empower them with tools and information to understand their supply chains and manage their risks.

Our logo is inspired by the plan view of an ancient Serai. The central squared hole resembles that of a traditional Chinese coin, reflecting our Hong Kong origin.

Our values

Building a culture based on shared values

We are a team of designers, developers, product managers, supply chain specialists, and that come from 20 different countries and speak 19 languages. We are a diverse team in all senses of the word but united in a vision to disrupt global trade and build a culture based on a shared set of values.

Simplicity

We focus only on what matters

Empathy

Listening and understanding makes us relevant

Transparency

Because transparency builds trust

Boldness

Transformation requires curiosity and bold action

Partnership

Success is built together

Our leadership

Vivek Ramachandran
Chief Executive Officer
Andrew Dennison
Chief Operating Officer
Sandy Lau
Chief Growth Officer
Ambrose Wong
Head of Risk & Strategic Initiatives
Alistair Tso
Head of Legal
Kar-Lyn Tan
Head of Product Partnerships
Jenny Au
Head of Product - Network and Trade
Lindsey Hermes
Head of Enterprise Solutions
Saibh McDonagh Kelly
Head of Product - Supply Chain Solutions
Daniel Mackie
Head of Data Analytics
Patrick Zambrano
Head of Finance
Zena Shum
Head of Talent and People Ops

Hear from our team

"What does simplicity and empathy have to do with product design? A lot if you ask me. Understanding our users and their needs is at the core of creating simple and intuitive user experiences"

May Tsui, Senior Product Designer

"Changing the status quo is no easy task. That’s why we’re committed to partnering with likeminded businesses that share our vision of easier, faster and more transparent global trade."

Patrick Balling, Partnerships Director

“Good people make good teams. Good teams make good culture. And good culture is essential to our success as a company. Our focus on diversity and equality is evidenced by our 50% female leadership and through internal training and education we continue to grow together.”

Zena Shum, Head of Talent and People Ops

Join our team

We're always looking for talented people to be a part of our team.
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